Good Feedback Is Worth a Second Read
Feedback is easy to skim for the headline, but a well-written note can say much more. Here is a Riven user's note, in their own words, and what a closer read reveals.
Not Every Moment Is a Coaching Moment... Or Is It?
Over 40 years ago, I was walking down the street with my son — he was five or six at the time — doing what we always did: talking about life (and baseball). Out of nowhere, he stopped, looked up at me, and said, "Dad, not every moment is a coaching moment."
I laughed. Then I told him he was wrong…